Frequently Asked Questions

How to register on CanadaBizDir.com?
You can register on CanadaBizDir.com through a simple registration process. Go to the Sign Up page and fill a simple form.

I have entered a valid email address but I didn't receive the verification email.
The verification email might be in your Spam/Junk folder, please check the Spam/Junk folder again. Once you received the email, please click on a link to verify your email address.

How to retrieve the forgotten username and/or password?
Click on the Forgot Password link on the login page.
Provide your email registered with us.

How to change CanadaBizDir.com account password?
Log in to the "My Account" section
Click on the "Modify Password" link under the "My Account" section
Enter your current password
Enter your new password and confirm it by re-entering
Your new password will be activated immediately

How to modify a profile?
Log in to the "My Account" section
Click on the "Account" link under the "My Account" section
Modify your profile
Your new profile will be activated immediately

Who can have a listing in CanadaBizDir.com?
Any member of a business can have a listing in the CanadaBizDir.com.

How long will a listing remain in CanadaBizDir.com?
Your’s business listing is listed for life. We will not remove a listing unless it violates our continued inclusion policy.

How do I remove my business listing on CanadaBizDir.com?
Simply log in to the website. Once logged in you can change any details you wish to click the [Edit] link or remove your listing by clicking the [Delete] link.

Why is a logo, photo, or image required?
Each page includes a logo or a photo/image, to add visual impact and logo recognition, and so that the listing pages are consistent with one another (which helps make it readable).

Can I suggest a new category in CanadaBizDir.com?
Absolutely. Simply send your request via email to Team Support or Use the Contact Form, simply fill out the form with your message. We will respond promptly.

What if I have some other questions about the Directory?
Use the Contact Form, simply fill out the form with your message or drop an email to us. We will respond promptly.

I do not have PayPal, how I can pay?
You do not need to own a PayPal account to pay: you may enter your credit card's data directly at PayPal and complete your payment. You don't need to register a PayPal account either.

What does “non-refundable and non-transferable” mean?
- Non-refundable: Cannot be refunded from remain balance from Credit Packages
- Non-transferable: Cannot be transferred remain credit package balance to another person